TERMS & CONDITIONS

We are a private tattoo studio, welcoming customers on an appointment only basis. Please contact us via our 'Contact' page or social media rather than dropping in. 

Strictly no admittance to anyone under the age of 18. This includes children and babies; the studio is an adult environment which is not safe nor suitable for under 18s. 

BOOKING TERMS

Before booking

  • You must be over the age of 18 to be tattooed, and be prepared to show valid ID upon arrival.

  • If you are considering a tattoo on your neck/hands, we ask that you ensure that you are fully able to commit to having a highly visible tattoo. If this is your first tattoo, we strongly advise that you consider thoroughly whether this is the right placement for you. Some of our artists may not work with certain placement areas and we hope you appreciate our aim to maintain our reputation as responsible artists of the highest quality. 

  • If you are purchasing/using a voucher, please be aware that the artist allocated to the project will not be determined at the point of purchase, but by liaison with the studio. There is no guarantee of which artist will take on the project at point of purchase.

 

Securing your booking

  • Please contact us via the CONTACT page to enquire about booking. Please do not attempt to book with Glen via his social media accounts, or the Studio's Instagram account.

  • If you are booking using a voucher, please state this at the point of initial enquiry. Vouchers will only be accepted if they are still valid (6 months expiry).

  • Please be advised that all final quotes are subject to time taken and will be calculated at the end of your session. Any estimations of price given prior to your appointment are approximate.

  • Please be aware that your appointment is not secured until the artist has received the deposit and you have received email confirmation from us. Due to popular demand, it may be that the same dates are suggested to others as well and therefore will be allocated on a first deposit back basis.

Deposits & Payment​

  • If you are paying via PayPal, PLEASE SELECT ‘FRIENDS AND FAMILY’ PAYMENT RATHER THAN ‘BUSINESS’ TRANSACTION. Failure to do so will result in a necessary £10 charge added to your bill on the day of the tattoo.

  • Once a deposit is received it is then non refundable and non transferable. Should you require a new date, a new deposit will be necessary.

  • We will ask for the final balance on the day either via cash, PayPal or bank transfer. Please be aware that we are unable to take payments on card.

  • If you are paying the balance or partial balance using a voucher, this must be valid and presented at the time of the appointment. Otherwise, alternative payment will be taken.

Amending your booking

  • Once the artist has agreed to take on a project, any drastic changes you wish to make to concept or content after receipt of the deposit may result in the artist no longer being able to tattoo you. We advise you to think carefully before committing to booking a tattoo, and ensure that you are set on the design you have requested. 

  • If you need to cancel your booking, please email lgtattoostudio@hotmail.com with the subject 'CANCELLATION.' Please remember that once a deposit is received, it is then non refundable and non transferable.

  • Should you require a new date, a new deposit will be necessary and there is no guarantee of how close a date to the initial appointment that artist will be able to offer you.

Studio Vouchers

  • We offer vouchers in denominations of £100. If you would like to purchase some, please click here.

  • The voucher(s) will be valid for 6 months from the date of purchase

  • The artist allocated to the project will not be determined at the point of purchase, but by liaison with the studio. There is no guarantee of which artist will take on the project at point of purchase.

  • Please mention that you are using a voucher to book at the initial enquiry.

  • Voucher cannot be used for/towards the deposit of a booking.

  • Vouchers can be used for/towards to balance of a tattoo.

  • If you are paying the balance or partial balance using a voucher, this must be valid and presented at the time of the appointment. Otherwise, alternative payment will be taken.

SHARING & STORAGE OF INFORMATION

Usage

  • We will use the contact information supplied via your consent forms to contact you (or your emergency contact) in the case of a medical concern, emergency or regarding your booking

  • We will use any email address supplied either via initial contact or the consent form to contact you with marketing communications if you have opted in to receive these

Storage & Sharing of Information

  • We will not share client information with any third parties for marketing or other purposes (unless required by a medical practitioner)

  • Client Consent Forms are kept as paper copies

  • We will store the data in a lockable cabinet behind a code protected door

  • We will store the data for up to a year to protect ourselves from any claims that may conflict with the declaration as signed by the client

 

Access

  • Access to data obtained from the Client Consent Form, images and sensitive information and contact details from email correspondence will be limited to the Studio Manager and the artists

  • Should a client request a copy of the data we hold, photocopied hard copies and/or scanned digital copies will be made available for their reference and records

 

Breach

  • In the event that data is ever knowingly or unintentionally shared with a third party, the clients will be notified in a ‘timely manner’ as determined by the level of risk

  • The level of risk will be determined as high to moderate should an Address be obtained from the Client Consent Form

  • The level of risk will be determined as high to moderate should a sensitive image be obtained from email correspondence

  • The level of risk for any other instances of data breach will be determined as low to moderate

  • In the event of a moderate to high data breach, the affected party will be notified within 24 hour via either telephone or email

  • In the event of a low to moderate risk data breach, the affected party will be notified within 48 hours via email

 

Transparency

  • Should a copy of our GDPR policy be requested by either a client or an inspecting third party, it will be readily available on the desktop of the Studio computer. All self employed workers at the studio will be informed of how to locate the policy and of the actions they are required to take.

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Ladies and Gentlemen Tattoo Studio   |           Byfleet, Surrey                   |    lgtattoostudio@hotmail.com

Created 2018 by Ladies and Gentlemen Tattoo  Studio